[Analyst Webinar] Benchmark Your Omnichannel Customer Service Readiness

Register your place now!
WEBINAR WITH FORRESTER RESEARCH Benchmark Your Omnichannel Customer Service Readiness Plan Your Customer Engagement Strategy for 2017, NOW
Wednesday, September 14, 2016 North America Session: 11 AM PT / 2 PM ET Latin America Session: 1 PM CDT / 3 PM BRT Europe Session: 3 PM BST / 4 PM CEST Asia-Pacific Session: 9 AM SGT / 11 AM AEST  Delivering an omnichannel customer experience is key to building lasting customer relationships in today’s digital, mobile-first world. Easier said than done, right? Many questions are top of mind for contact center and customer experience professionals, including: Where to start? Where to focus your efforts? How do you know you are on the right track? Join guest speaker Kate Leggett from Forrester Research for this interactive webinar and learn how to: Benchmark the current state of your omnichannel customer service operations Define your roadmap to improve customer experience through omnichannel engagement Quantify the business value of moving to omnichannel engagement You will also learn key insights from success stories of industry leaders that have made the move!   Can’t make the live event? Register anyway and we'll send you the webinar recording afterwards!	SPEAKERS Kate Leggett Vice President and Principal Analyst Stefan Captijn Sr. Director, Product Marketing, Genesys
Genesys - The leader in omnichannel customer experience and contact center solutions. Find out more at www.genesys.com
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