Editor's Pick: Digital Assistants Fail Abysmally in Crisis Situations

Digital Assistants Fail Abysmally in Crisis Situations

David Jones Mar 16, 2016 12:11 PM PT

Personal digital assistants are of little benefit for people experiencing a serious personal crisis, such as sexual assault or thoughts of suicide, according to a study published Monday. The research looked at four major personal assistants. For the most part, they were unable to recommend solutions when users expressed severe mental anguish, or reported domestic violence, sexual assault or forms of imminent danger. [More...]

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